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Life Alert Customer Testimonials:

40528 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I have MS. If I get a fever, I lose the use of my legs. I pressed the Life Alert and they responded quickly. They are always pleasant. They stayed on the line and talked to me, telling me how long I have to wait for them to arrive. They also contacted my sister.

D.S., Lowell, MA

My mother had fallen, and it was late at night. She pushed her button and was able to let Life Alert know. Life Alert immediately got her help. They called her son and we were able to get to her quickly to unlock her door for the emergency responders. Thank you, Life Alert! You have always been there to get her help!

E.H., Midway, TN

I fell on the floor in pain, could not get up. Two very nice men came in a window. Sweet, kind, men. They helped me up, they were very kind. We need more kind sweet men like those two. I am old; we people, like me, need love and care like Life Alert. Thank you so much.

M.S., Fairfield, TX

My husband needed immediate medical assistance. Called Life Alert using our gadgets. Rescue came. Life Alert had all the info that rescue needed. Great because I was too upset to recall the info. We feel very safe with Life Alert.

I.M., Key Biscayne, FL

I fell and just couldn’t get up. I knew I was only bruised, called Life Alert, scooted to open front door and waited. The gentleman at Life Alert was wonderful, kept with me until another wonderful gentleman came and lifted me. Thank you.

E.K., Lakewood, NJ

It was dark in here and I went to sit down on my chair and missed it so I sat on the floor and fell over. My husband could not get me up, so we called Life Alert and soon the fellows were here and had me up in a minute. They were very courteous.

M.B., North Fort Myers, FL

On 1/31/19, I pressed my wristband-summoning emergency to my house. While I do not remember doing any of these things, my sister-in-law arrived and she told me that Life Alert called for medical assistance and made sure it got to my house. She also indicated that the caller was most professional and then called back to make sure that the ambulance had arrived, and needed to confirm my medical history with the driver.

J.B., Parma, OH

My 95 year old mom fell and Life Alert was very professional and kind in dealing with the stressed caretakers. We could have not done what we did for my mom without your guidance and support. I have made recommendations to many others. Thank you for all you do and knowing we can count on you.

A.W., Mcalester, OK

I’ve used Life Alert twice. Both times, I was outside or in the garage without my cell phone handy. Thanks to my Life Alert, I received help within a few minutes both times. Thank you.

M.L., Spring Lake, MI

I was badly injured when I fell through a floor-to-ceiling glass window. I could not get up, but luckily, I had my Life Alert around my neck, as I always do. I used it. It summoned a women at your facility and all I did was call out “help!” She summoned the local paramedics to my home. They were, as always, so kind and caring. They helped me up, took me to the local hospital ER. Everyone was so kind, caring, soothing, and helpful! Thank you to all.

M.V., Woodland Hills, CA

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