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Life Alert Customer Testimonials:

39523 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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My husband was in the backyard with his walker and he fell. I was inside and did not know. He called me but I didn’t hear him, so he pressed his Life Alert. The inside monitor came on and I immediately realized what had happened. I pressed cancel and went outside. Life Alert called us to check with us about what happened and waited while I tried to get him up. I wasn’t able to get him to his feet and told Life Alert. She asked me few questions and we decided to call 911. She told me they were coming and stayed with me until they did. She talked to one of the firemen. There was a follow up call later. I really felt we had been taken care of and the stress of the whole situation was greatly lessened. Thank you.

C.R., Milton, WA

[Life Alert] stayed on the line with me until the EMT’s arrived. Later they called all of my contacts and told them my situation and said they would call them back when they knew my condition. I didn’t know they did this, but I was grateful and my contacts were as well. Thank you!!

C.K., Valdosta, GA

I notified Life Alert that I was dizzy and weak and needed immediate help. An ambulance arrived within five minutes and after checking vital signs, transported me to the hospital ER. My family was notified all along the way.

M.F., Norwalk, CT

I had fallen, couldn’t get up! I worked my way out to the back porch where a handicap rail is, but still couldn’t get up. I pushed [Life Alert] button on neck alarm, but could not hear a respond and was too far away. After few minutes, I was called on my cell phone. I managed to keep it in my packet. I was assured help was on the way. Call was returned a few minutes later, sweet voice on phone. Help arrived shortly. Thank you!

G.K., Robstown, TX

I fell and was unable to get myself into an upright position. Within minutes of pressing my Life Alert button there was a person talking to me from the Life Alert box in another room. His help alerted the fire department and help was here within minutes. Thank you for your help and courteous responses to my needs!

J.W., Mentor, OH

My daughter, who is now living with me, has a lot of health issues. On this day she was having chest pains and pain down both arms. She was taken to the hospital and was hospitalized for 6 days. I was very scared but, the lady from Life Alert stayed on the phone with me the whole time. I was very thankful for this.

C.C., Cottage Hills, IL

I was in the restroom and had fallen, was able to get into a sitting position. Unfortunately, I have no strength in my legs. I was home alone and was unsure how I would be able to stand up. As embarrassed as I was, I called Life Alert. Treated with utmost respect. It seemed that immediately they were at my home. Thank you. God Bless your help!

C.K., Salinas, CA

My glucose dropped to 35. I was very confused, felt very light headed. I went to fridge to get some juice and got confused couldn’t remember what I was there for, so before I passed out I got to living room, laid down, and pressed my button for Life Alert before I passed out. Last I heard was the call from Life Alert from the main big unit and then red phone. Was too far gone to respond. The ambulance and paramedics from fire department used my lock key to enter my house. They did EKG, and insulin to wake me up on my hand. Life Alert contacted my son and daughter and called my brother who lives close by. This is my 4th episode with low blood sugar. Thank God for Life Alert and the fire department – I owe my life to all! They told me I did what I was supposed to do. Have a key box on my door and second push Life Alert button. Thank you, Life Alert. My son got the unit for me because I live alone! Have a pacemaker/deliberator and have a machine that monitors my heart 24-7 so I’m well taken care of – so glad!!

L.G., Tucson, AZ

My mother was home alone, I was at my doctor’s appointment. Mom was shaking and sick. She pushed her Life Alert button and was sent help immediately. You have a wonderful program and all elderly or sick ones should know about your prompt and courteous response in a matter of minutes.

L.P., Gray Court, SC

While feeling extremely cold, my son realized I was quite hot. Heart attack seemed probable, so son pushed my button – the person at Life Alert was quickly responsive. What seemed like less than 10 minutes, an ambulance and several caring people whisked me off to the hospital. Apparently, a serious infection. A few days in the hospital, lots of antibiotics – and I’m home. Thank you!!

L.R., Severance, CO

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