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Life Alert Customer Testimonials:

43630 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I fell in the parking lot – it was raining and I fell and broke my right foot… Life Alert was there immediately. I’m so glad I purchased Life Alert. I had thought about it for a long time and only had the plan a few weeks before I fell.

M.N., Friendswood, TX


My home health [aide] stated that I blacked out while we were talking at my kitchen table. I wear my Life Alert around my neck so she activated the alarm. The police responded very quickly and found no immediate problem. Everything was alright. Everyone at Life Alert and the police were kind and helpful. Thank you.

J.C., Franklin Square, NY


I fell on the floor and was unable to get up. I alerted Life Alert and they sent the paramedics to my aid. The paramedics had necessary information regarding my key box and burglar alarm so no damage was incurred. Life Alert stayed on the line with me while they also contacted my emergency contacts and then followed up with those contacts as to the resolution.

J.M., Carmel, CA


My experience happened early one morning at about 3 am. I had been decorating the house for Christmas and went to take a shower. My right leg below the knee, about 5 inches, a spot started spraying blood and I couldn’t stop it. Grabbed towels, wrapped the leg area, called [Life Alert] for help and firemen came in a few minutes. They stopped it… I was very well taken care of.

N.J., Las Vegas, NV


My blood sugar was so low it was affecting my heart. I thought I was having a heart attack. When [the Life Alert] staff came on the line – she took over. In a few minutes, the EMT’s were here. I really appreciated that she stayed with me – reassuring until they came. She also notified my family.

R.G., Martinsville, IN


I fell and because of weak legs, I could not get up. I called Life Alert and two men from EMS arrived in a very short time and picked me up off of the floor. They offered to take me to the hospital, but I declined because I was not injured. I’m very grateful.

W.H., Grants Pass, OR


When I fell, I called Life Alert. They were quick to get here. I was not hurt real bad, no broken bones, but I had several bruises and cuts. They checked me over good and I did not want to go to the hospital. My hand was bleeding so he bandaged my hand and they wiped up the blood. I was very pleased with the treatment I got.

P.D., Millington, TN


My first-time using Life Alert was about midnight. I pressed for help and was amazed how nice the people treated me. I fell and cannot get up on my strength. A week later, I called again. So happy to see the paramedics, they were great. I have told people about how wonderful it is.

J.E., Palmetto, FL


Life Alert made me feel safe knowing that they are on the line talking to me. I do not feel alone. Life Alert stays on the line when the EMS come to the house. Fast response and caring. I would let others know how wonderful you are and that everyone should get your service. Thank you so much.

A.L., Punta Gorda, FL


On two occasions, I found it necessary to notify you to transport me to the ER as [my city] no longer provides ambulance service. Both times, I stayed in the hospital overnight, both visits requiring further medical help. I was impressed to learn that Life Alert remained on the phone until help came. Both of my helpers had been notified and info was given to them. Thank you.

R.L., Stamford, NY


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