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Life Alert Customer Testimonials:

39831 Real Life Emergencies
From Life Alert ® Members

We at Life Alert strive on providing excellent and prompt service to our members and helping them in any way possible.

Below are some real life stories submitted to Life Alert by our thankful members.

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I have recommended [Life Alert] to others and am very happy they were so good to me and courteous to my 2 people that are on my list to call, and also for staying on the phone with me (90 years old) until help (EMS) arrived which was a quick arrival, and they were also very attentive and courteous.

R.B., Leavenworth, KS


Life Alert contacted the ambulance and sent paramedics to my father’s home. Life Alert sent voicemails to my sister and myself on what was happening. Because they let us know right away, I met the ambulance at his home and followed it to the hospital.

E.Z., Kane, PA


I just arrived that day from work. [My husband] was panicking, he already took 1 nitroglycerin. He said he had chess pain and took 1 more after 2 minutes and he wanted to go to the hospital. So I pressed his band calling Life Alert. Your representative was so courteous, and waited until the ambulance arrived. Thank you so much -- it’s a great help for us.

E.B., Corning, NY


[Mom] went to get on the toilet from her power chair. The raised toilet seat slipped and she slid off and couldn’t get up. Life Alert contacted the EMS and myself. By the time I got there, the EMS already had her up. She was not hurt.

M.O., Lakeside Marblehead, OH


I fell after getting out of the tub in the hall outside the bathroom. My husband looked for the hand held land line phone and could not find it. The cell phone was not charged. He could not help me get up by himself as I was rehabilitating from knee surgery. He instantly exclaimed, “Let’s call Life Alert.” I pushed my pendant. Life Alert responded and stayed on the line until help arrived. All was well.

R.G., Grantsville, MD


I am an 83 year old disabled widow who lives alone. I am blessed by kind neighbors to friends who call and visit daily. Two different nights I fell on the floor and couldn’t get back up. I pushed my Life Alert button and within minutes help arrived. Each time I was taken by ambulance to local hospital ER – kept for a few hours and checked by doctors. I was ok and sent home. Had to call woman friend to take me home. Life Alert is excellent, efficient, timely and kind!

S.W., Binghamton, NY


On 9/25/18 I had a freak accident. My left hip was dislocated for the third time. I called Life Alert for an ambulance. I don’t remember the operators name but she was very helpful. She got my information and stayed with me until the EMT’s arrived and wished me well.

F.C., New Orleans, LA


My mother had fallen and was unable to get up. Life Alert was called and was able to access the home, and contacted emergency services to take my mother to the hospital for treatment and care.

J.R., Niceville, FL


I was involved in a traffic accident. Incurred a shoulder injury. The staff of Life Alert answered very quickly. He got my location rapidly and called help. First, he asked whether I was hurt, called my contact and stayed on the line with me. He was very comforting when I arrived at ER, he had called the contact twice. Have used the service several times. Each time, it has been very timely. The staff member has been very concerned about my welfare. I think the GPS is the best thing every! Always feel safe and secure with this service. Thank you so much.

G.P., Muskegon, MI


[Friend] slid out of recliner landing on his bottom and he couldn’t get up. Life Alert responded and called for emergency assistance. Fire department responded and helped him to his feet. No medical attention was needed. Life Alert contacted all contacts.

A.E., East Peoria, IL


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